Privacy Policy

Effective Date: August 2026

This Privacy Policy explains how SolveEase Technologies ("we," "our," or "us") collects, uses, and protects your information when you use the SolveEase Pay platform.

1. Information We Collect

When you initiate a transaction via SolveEase Pay, we collect the following information:

• Personal Information: Name, email address, and phone number.
• Transaction Data: Order amount, currency, and merchant details.
• Technical Data: IP address, browser type, and interaction data.

Note: We do not collect or store full credit card numbers or bank account details. This information is processed securely by our PCI-DSS compliant payment partners (e.g., Cashfree).

2. How We Use Your Information

• To facilitate and process your payments securely.
• To send transaction receipts and important notifications.
• To prevent fraud, abuse, and security incidents.
• To comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We share your data strictly with:

• Payment Processors: To complete the financial transaction.
• Merchants: To notify the merchant (via secure webhooks) that your payment was successful or failed.
• Law Enforcement: If required by law or to protect our legal rights.

4. Data Security

We implement bank-grade security measures, including HTTPS encryption and HMAC webhook signing, to protect your personal data from unauthorised access.

5. Your Rights

You have the right to request access to or deletion of your personal data, subject to legal retention requirements for financial transactions. Contact us at info@team.solveease.in for assistance.